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[國務院]關于加快推進社會信用體系建設構建以信用為基礎的新型監管機制的指導意見 【國辦發〔2019〕35號】 |
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| [國務院]關于加快推進社會信用體系建設構建以信用為基礎的新型監管機制的指導意見 【國辦發〔2019〕35號】 |
各(ge)省、自治區(qu)、直(zhi)轄(xia)市人(ren)民政府，國務院各(ge)部(bu)委、各(ge)直(zhi)屬機構：
為加強社會信用體系建設，深入推(tui)進“放管服”改革，進一步(bu)發揮(hui)信用在創新監管機制、提(ti)高監管能(neng)力(li)和水(shui)平方面的基(ji)礎性(xing)作用，更(geng)好激(ji)發市場主體活力(li)，推(tui)動高質量發展，經國務院同意，現(xian)提(ti)出如下意見。
一、總(zong)體要求
以(yi)習近平(ping)新時代中(zhong)(zhong)國特色社會(hui)主義思(si)想(xiang)為(wei)指導，深入貫徹落實黨的(de)十九(jiu)大和(he)十九(jiu)屆二(er)中(zhong)(zhong)、三中(zhong)(zhong)全(quan)會(hui)精神，按照依法依規(gui)、改革創(chuang)新、協(xie)同共治的(de)基(ji)本原則(ze)，以(yi)加強信用監(jian)(jian)管(guan)為(wei)著力點，創(chuang)新監(jian)(jian)管(guan)理念、監(jian)(jian)管(guan)制度和(he)監(jian)(jian)管(guan)方式，建立健全(quan)貫穿市場主體全(quan)生命周期，銜接事前、事中(zhong)(zhong)、事后全(quan)監(jian)(jian)管(guan)環節的(de)新型監(jian)(jian)管(guan)機(ji)制，不斷(duan)提升監(jian)(jian)管(guan)能力和(he)水平(ping)，進(jin)一(yi)步規(gui)范市場秩序，優(you)化營商環境，推(tui)動高(gao)質(zhi)量發(fa)展。
二、創新事前環(huan)節信用監管
（一）建(jian)立健(jian)全信(xin)用(yong)(yong)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)制度(du)。在(zai)辦理(li)適用(yong)(yong)信(xin)用(yong)(yong)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)制的行(xing)(xing)(xing)政(zheng)(zheng)許可事項時，申(shen)(shen)請人(ren)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)符合審批條件并提交有(you)關材料(liao)的，應予即時辦理(li)。申(shen)(shen)請人(ren)信(xin)用(yong)(yong)狀況較好(hao)、部(bu)分(fen)(fen)申(shen)(shen)報(bao)材料(liao)不齊備但書(shu)面承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)在(zai)規定期限內提供的，應先行(xing)(xing)(xing)受(shou)理(li)，加快辦理(li)進度(du)。書(shu)面承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)履約(yue)(yue)情(qing)況記入信(xin)用(yong)(yong)記錄，作為事中、事后監管的重(zhong)要依據，對不履約(yue)(yue)的申(shen)(shen)請人(ren)，視(shi)情(qing)節(jie)實施懲戒。要加快梳(shu)理(li)可開展(zhan)信(xin)用(yong)(yong)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)的行(xing)(xing)(xing)政(zheng)(zheng)許可事項，制定格(ge)式規范的信(xin)用(yong)(yong)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)書(shu)，并依托各級信(xin)用(yong)(yong)門戶網(wang)站向(xiang)社(she)會(hui)公(gong)開。鼓勵(li)市場主(zhu)體主(zhu)動向(xiang)社(she)會(hui)作出信(xin)用(yong)(yong)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)。支(zhi)持行(xing)(xing)(xing)業(ye)協(xie)會(hui)商會(hui)建(jian)立健(jian)全行(xing)(xing)(xing)業(ye)內信(xin)用(yong)(yong)承(cheng)(cheng)(cheng)諾(nuo)(nuo)(nuo)制度(du)，加強行(xing)(xing)(xing)業(ye)自律。（各地區(qu)各部(bu)門按職責(ze)分(fen)(fen)別負責(ze)）
（二）探索(suo)開展經(jing)營者準入(ru)前誠(cheng)信(xin)(xin)教育(yu)。充(chong)分利用(yong)各級各類政(zheng)務服務窗(chuang)口(kou)，廣泛(fan)開展市場(chang)(chang)主(zhu)體(ti)守法(fa)(fa)誠(cheng)信(xin)(xin)教育(yu)。為(wei)市場(chang)(chang)主(zhu)體(ti)辦理注冊、審批、備案(an)等相關業務時(shi)，適時(shi)開展標準化、規范化、便捷化的(de)(de)法(fa)(fa)律知識和信(xin)(xin)用(yong)知識教育(yu)，提高(gao)經(jing)營者依法(fa)(fa)誠(cheng)信(xin)(xin)經(jing)營意識。開展誠(cheng)信(xin)(xin)教育(yu)不得(de)收費(fei)，也(ye)不得(de)作為(wei)市場(chang)(chang)準入(ru)的(de)(de)必要條件。（各地區各部門(men)按職責(ze)分別負責(ze)）
（三）積極拓展(zhan)(zhan)信用(yong)報(bao)(bao)告(gao)(gao)應用(yong)。鼓(gu)勵(li)各(ge)類市場主體在生產經(jing)營活動中(zhong)(zhong)更廣泛、主動地(di)應用(yong)信用(yong)報(bao)(bao)告(gao)(gao)。在政府采購、招(zhao)標(biao)投標(biao)、行政審(shen)批、市場準(zhun)入、資質(zhi)審(shen)核等事(shi)項中(zhong)(zhong)，充分發揮公共信用(yong)服務(wu)機(ji)(ji)構(gou)和第(di)三方(fang)信用(yong)服務(wu)機(ji)(ji)構(gou)出具的(de)信用(yong)報(bao)(bao)告(gao)(gao)作用(yong)。探(tan)索建立全國(guo)統(tong)一的(de)信用(yong)報(bao)(bao)告(gao)(gao)標(biao)準(zhun)，推動信用(yong)報(bao)(bao)告(gao)(gao)結(jie)果(guo)實(shi)現異地(di)互認。（發展(zhan)(zhan)改(gai)革委、人(ren)民銀行牽頭，各(ge)地(di)區各(ge)部門按職責分別負責）
三(san)、加強事中環節信(xin)用監管
（四）全面(mian)建(jian)立(li)市(shi)(shi)(shi)場(chang)主(zhu)體(ti)信(xin)(xin)(xin)(xin)用(yong)記錄。根據(ju)權責(ze)(ze)(ze)清(qing)單(dan)建(jian)立(li)信(xin)(xin)(xin)(xin)用(yong)信(xin)(xin)(xin)(xin)息(xi)采(cai)集目錄，在(zai)辦理(li)注冊登記、資質審核、日(ri)常監(jian)管、公(gong)共服務等過程(cheng)中，及(ji)時、準(zhun)確、全面(mian)記錄市(shi)(shi)(shi)場(chang)主(zhu)體(ti)信(xin)(xin)(xin)(xin)用(yong)行為，特別是(shi)將失信(xin)(xin)(xin)(xin)記錄建(jian)檔留痕，做(zuo)到可查可核可溯。（各(ge)地區各(ge)部門(men)按職責(ze)(ze)(ze)分別負責(ze)(ze)(ze)）完(wan)善法人(ren)和非法人(ren)組織統一(yi)社(she)會信(xin)(xin)(xin)(xin)用(yong)代碼制度，以統一(yi)社(she)會信(xin)(xin)(xin)(xin)用(yong)代碼為標(biao)識，整合(he)形(xing)成完(wan)整的市(shi)(shi)(shi)場(chang)主(zhu)體(ti)信(xin)(xin)(xin)(xin)用(yong)記錄，并通過“信(xin)(xin)(xin)(xin)用(yong)中國”網(wang)站(zhan)、國家(jia)企業信(xin)(xin)(xin)(xin)用(yong)信(xin)(xin)(xin)(xin)息(xi)公(gong)示(shi)系統或中國政府網(wang)及(ji)相關部門(men)門(men)戶網(wang)站(zhan)等渠道(dao)依法依規向社(she)會公(gong)開(kai)。完(wan)成12315市(shi)(shi)(shi)場(chang)監(jian)管投(tou)訴(su)舉報熱線和信(xin)(xin)(xin)(xin)息(xi)化平臺整合(he)工作，大力開(kai)展(zhan)消費(fei)投(tou)訴(su)公(gong)示(shi)，促進經營者落(luo)實消費(fei)維權主(zhu)體(ti)責(ze)(ze)(ze)任。（發展(zhan)改革委、市(shi)(shi)(shi)場(chang)監(jian)管總局負責(ze)(ze)(ze)）
（五）建立健全信(xin)用(yong)(yong)信(xin)息(xi)自愿注冊機(ji)制。鼓(gu)勵市場主體在“信(xin)用(yong)(yong)中國”網站(zhan)或(huo)其他渠(qu)道(dao)上自愿注冊資質證照、市場經(jing)營(ying)、合同履約、社會公(gong)益等(deng)信(xin)用(yong)(yong)信(xin)息(xi)，并對信(xin)息(xi)真實性(xing)公(gong)開作出(chu)信(xin)用(yong)(yong)承(cheng)諾，授權網站(zhan)對相關信(xin)息(xi)進行整合、共享與應(ying)用(yong)(yong)。經(jing)驗證的(de)自愿注冊信(xin)息(xi)可作為開展信(xin)用(yong)(yong)評(ping)價和生成(cheng)信(xin)用(yong)(yong)報告的(de)重要(yao)依據。（發(fa)展改(gai)革(ge)委牽頭，各部(bu)門按職責分(fen)別負責）
（六）深(shen)入開(kai)展(zhan)公(gong)(gong)共信(xin)(xin)(xin)用(yong)(yong)(yong)綜合(he)(he)評價(jia)(jia)。全國信(xin)(xin)(xin)用(yong)(yong)(yong)信(xin)(xin)(xin)息(xi)共享平(ping)臺要加(jia)強與相(xiang)關部(bu)(bu)(bu)門(men)的(de)協同(tong)配合(he)(he)，依法依規(gui)整合(he)(he)各(ge)類信(xin)(xin)(xin)用(yong)(yong)(yong)信(xin)(xin)(xin)息(xi)，對市(shi)場(chang)主體開(kai)展(zhan)全覆蓋(gai)、標準化、公(gong)(gong)益性的(de)公(gong)(gong)共信(xin)(xin)(xin)用(yong)(yong)(yong)綜合(he)(he)評價(jia)(jia)，定期將評價(jia)(jia)結果(guo)推送(song)至(zhi)相(xiang)關政(zheng)府部(bu)(bu)(bu)門(men)、金融機構、行(xing)業協會商會參考使用(yong)(yong)(yong)，并依照有(you)關規(gui)定向社(she)會公(gong)(gong)開(kai)。推動(dong)相(xiang)關部(bu)(bu)(bu)門(men)利用(yong)(yong)(yong)公(gong)(gong)共信(xin)(xin)(xin)用(yong)(yong)(yong)綜合(he)(he)評價(jia)(jia)結果(guo)，結合(he)(he)部(bu)(bu)(bu)門(men)行(xing)業管(guan)理數據，建立行(xing)業信(xin)(xin)(xin)用(yong)(yong)(yong)評價(jia)(jia)模型(xing)，為信(xin)(xin)(xin)用(yong)(yong)(yong)監管(guan)提供更精準的(de)依據。（發展(zhan)改革委牽頭(tou)，各(ge)部(bu)(bu)(bu)門(men)按職責(ze)分(fen)別負責(ze)）
（七）大(da)力推進信(xin)(xin)(xin)用(yong)分(fen)(fen)級(ji)分(fen)(fen)類監(jian)(jian)管(guan)(guan)。在充分(fen)(fen)掌握(wo)信(xin)(xin)(xin)用(yong)信(xin)(xin)(xin)息、綜合(he)(he)研判(pan)信(xin)(xin)(xin)用(yong)狀況的(de)基礎上，以公共信(xin)(xin)(xin)用(yong)綜合(he)(he)評(ping)價(jia)結(jie)果、行業(ye)信(xin)(xin)(xin)用(yong)評(ping)價(jia)結(jie)果等為依(yi)據(ju)，對(dui)(dui)監(jian)(jian)管(guan)(guan)對(dui)(dui)象進行分(fen)(fen)級(ji)分(fen)(fen)類，根(gen)據(ju)信(xin)(xin)(xin)用(yong)等級(ji)高低采取差異化(hua)的(de)監(jian)(jian)管(guan)(guan)措施。“雙隨機、一公開”監(jian)(jian)管(guan)(guan)要與(yu)信(xin)(xin)(xin)用(yong)等級(ji)相(xiang)結(jie)合(he)(he)，對(dui)(dui)信(xin)(xin)(xin)用(yong)較好、風險(xian)(xian)較低的(de)市場主(zhu)體，可合(he)(he)理降(jiang)低抽查(cha)比(bi)例和(he)頻(pin)次(ci)，減少對(dui)(dui)正(zheng)常生產經(jing)營的(de)影響；對(dui)(dui)信(xin)(xin)(xin)用(yong)風險(xian)(xian)一般的(de)市場主(zhu)體，按常規比(bi)例和(he)頻(pin)次(ci)抽查(cha)；對(dui)(dui)違法(fa)失(shi)信(xin)(xin)(xin)、風險(xian)(xian)較高的(de)市場主(zhu)體，適(shi)當提高抽查(cha)比(bi)例和(he)頻(pin)次(ci)，依(yi)法(fa)依(yi)規實(shi)行嚴(yan)管(guan)(guan)和(he)懲戒。（各地區各部門按職責(ze)分(fen)(fen)別負責(ze)）
四(si)、完(wan)善事(shi)后環節信用監管(guan)
（八）健全失(shi)信(xin)聯(lian)合(he)懲戒(jie)對(dui)(dui)(dui)(dui)象認(ren)定(ding)(ding)機制。有關(guan)(guan)部(bu)門(men)依(yi)據(ju)在事前、事中監(jian)(jian)管(guan)環節(jie)獲取并認(ren)定(ding)(ding)的失(shi)信(xin)記錄，依(yi)法依(yi)規建立(li)健全失(shi)信(xin)聯(lian)合(he)懲戒(jie)對(dui)(dui)(dui)(dui)象名單制度(du)。以相關(guan)(guan)司(si)法裁(cai)判、行政(zheng)處罰(fa)、行政(zheng)強制等處理(li)結果為(wei)(wei)依(yi)據(ju)，按程(cheng)(cheng)序將涉及(ji)性(xing)質(zhi)惡劣、情節(jie)嚴(yan)重、社會危害較大的違法失(shi)信(xin)行為(wei)(wei)的市場主(zhu)體納入失(shi)信(xin)聯(lian)合(he)懲戒(jie)對(dui)(dui)(dui)(dui)象名單。加快完善相關(guan)(guan)管(guan)理(li)辦法，明確認(ren)定(ding)(ding)依(yi)據(ju)、標準(zhun)、程(cheng)(cheng)序、異議(yi)申訴和退出機制。制定(ding)(ding)管(guan)理(li)辦法要充分征求(qiu)社會公眾意見(jian)，出臺的標準(zhun)及(ji)其具(ju)體認(ren)定(ding)(ding)程(cheng)(cheng)序以適當方(fang)式向社會公開(kai)。支持有關(guan)(guan)部(bu)門(men)根據(ju)監(jian)(jian)管(guan)需(xu)要建立(li)重點(dian)關(guan)(guan)注(zhu)對(dui)(dui)(dui)(dui)象名單制度(du)，對(dui)(dui)(dui)(dui)存(cun)在失(shi)信(xin)行為(wei)(wei)但嚴(yan)重程(cheng)(cheng)度(du)尚未達到失(shi)信(xin)聯(lian)合(he)懲戒(jie)對(dui)(dui)(dui)(dui)象認(ren)定(ding)(ding)標準(zhun)的市場主(zhu)體，可實施與其失(shi)信(xin)程(cheng)(cheng)度(du)相對(dui)(dui)(dui)(dui)應的嚴(yan)格監(jian)(jian)管(guan)措施。（各部(bu)門(men)按職責分別負責）
（九(jiu)）督促失信(xin)(xin)市場主(zhu)(zhu)體(ti)限期整(zheng)改(gai)。失信(xin)(xin)市場主(zhu)(zhu)體(ti)應當在規定期限內認(ren)真(zhen)整(zheng)改(gai)，整(zheng)改(gai)不(bu)到位的，按(an)照“誰認(ren)定、誰約(yue)(yue)談”的原則(ze)，由認(ren)定部門(men)依法依規啟動提示約(yue)(yue)談或警示約(yue)(yue)談程序(xu)，督促失信(xin)(xin)市場主(zhu)(zhu)體(ti)履行相關義務(wu)、消除不(bu)良影響。約(yue)(yue)談記錄記入(ru)失信(xin)(xin)市場主(zhu)(zhu)體(ti)信(xin)(xin)用(yong)記錄，統一歸(gui)集后納入(ru)全國信(xin)(xin)用(yong)信(xin)(xin)息共享平臺。大(da)力推進(jin)重點領域失信(xin)(xin)問題(ti)專項(xiang)治(zhi)理，采取(qu)有(you)力有(you)效措施加快推進(jin)整(zheng)改(gai)。（各部門(men)按(an)職責分別負責）
（十）深入開展失(shi)信(xin)聯(lian)合(he)(he)懲(cheng)(cheng)(cheng)戒(jie)。加快構建跨地(di)區(qu)、跨行(xing)(xing)業(ye)(ye)、跨領域的失(shi)信(xin)聯(lian)合(he)(he)懲(cheng)(cheng)(cheng)戒(jie)機制，從根本上解決(jue)失(shi)信(xin)行(xing)(xing)為反復出(chu)現、易地(di)出(chu)現的問題。依法依規(gui)建立聯(lian)合(he)(he)懲(cheng)(cheng)(cheng)戒(jie)措(cuo)(cuo)施清單，動態更新并向(xiang)社會公(gong)開，形成行(xing)(xing)政性(xing)、市場性(xing)和行(xing)(xing)業(ye)(ye)性(xing)等(deng)懲(cheng)(cheng)(cheng)戒(jie)措(cuo)(cuo)施多(duo)管齊下(xia)，社會力量廣泛(fan)參與的失(shi)信(xin)聯(lian)合(he)(he)懲(cheng)(cheng)(cheng)戒(jie)大格(ge)局。重點實施懲(cheng)(cheng)(cheng)戒(jie)力度大、監管效(xiao)果好的失(shi)信(xin)懲(cheng)(cheng)(cheng)戒(jie)措(cuo)(cuo)施，包括(kuo)依法依規(gui)限(xian)制失(shi)信(xin)聯(lian)合(he)(he)懲(cheng)(cheng)(cheng)戒(jie)對(dui)象(xiang)股票發行(xing)(xing)、招標投標、申請財(cai)政性(xing)資金項目、享(xiang)受稅(shui)收優惠等(deng)行(xing)(xing)政性(xing)懲(cheng)(cheng)(cheng)戒(jie)措(cuo)(cuo)施，限(xian)制獲(huo)得授(shou)信(xin)、乘坐飛機、乘坐高(gao)等(deng)級列(lie)車和席次等(deng)市場性(xing)懲(cheng)(cheng)(cheng)戒(jie)措(cuo)(cuo)施，以(yi)及通報(bao)批評(ping)、公(gong)開譴(qian)責(ze)(ze)等(deng)行(xing)(xing)業(ye)(ye)性(xing)懲(cheng)(cheng)(cheng)戒(jie)措(cuo)(cuo)施。（發展改革委(wei)牽頭，各(ge)地(di)區(qu)各(ge)部門按職(zhi)責(ze)(ze)分別負責(ze)(ze)）
（十(shi)一(yi)）堅(jian)決依(yi)法依(yi)規(gui)實施市場(chang)和(he)行(xing)業禁入(ru)措施。以食品(pin)藥品(pin)、生態環境、工(gong)程質(zhi)量、安全(quan)生產(chan)、養老(lao)托幼(you)、城市運行(xing)安全(quan)等與人民(min)群眾(zhong)生命財產(chan)安全(quan)直(zhi)接相關的領域為(wei)重點，實施嚴格監(jian)管，加大懲戒(jie)力度。對拒不履行(xing)司法裁判或行(xing)政處罰決定、屢犯不改、造(zao)成重大損(sun)失的市場(chang)主體及(ji)其相關責任人，堅(jian)決依(yi)法依(yi)規(gui)在(zai)一(yi)定期限內實施市場(chang)和(he)行(xing)業禁入(ru)措施，直(zhi)至永遠逐出市場(chang)。（發(fa)展(zhan)改革委牽頭，各地區各部(bu)門按職責分別負責）
（十二）依法(fa)追究違(wei)法(fa)失(shi)信(xin)責任。建立健全責任追究機制，對被(bei)列(lie)入失(shi)信(xin)聯合懲(cheng)戒對象名單的(de)市(shi)場主體，依法(fa)依規(gui)對其法(fa)定代(dai)表人(ren)(ren)或主要負責人(ren)(ren)、實際控制人(ren)(ren)進行(xing)失(shi)信(xin)懲(cheng)戒，并將(jiang)相關失(shi)信(xin)行(xing)為(wei)記(ji)入其個人(ren)(ren)信(xin)用記(ji)錄。機關事(shi)業(ye)單位(wei)(wei)、國有企業(ye)出現(xian)違(wei)法(fa)失(shi)信(xin)行(xing)為(wei)的(de)，要通報上級主管單位(wei)(wei)和(he)審計部門；工作人(ren)(ren)員出現(xian)違(wei)法(fa)失(shi)信(xin)行(xing)為(wei)的(de)，要通報所在單位(wei)(wei)及相關紀檢監察(cha)、組織人(ren)(ren)事(shi)部門。（各(ge)地(di)區各(ge)部門按職(zhi)責分別負責）
（十三）探索建立信(xin)(xin)(xin)用(yong)(yong)(yong)修(xiu)復(fu)機制。失(shi)信(xin)(xin)(xin)市場主體在規定期限內糾正失(shi)信(xin)(xin)(xin)行為(wei)、消除不良影(ying)響(xiang)的，可通過作(zuo)出(chu)信(xin)(xin)(xin)用(yong)(yong)(yong)承諾、完(wan)成信(xin)(xin)(xin)用(yong)(yong)(yong)整改、通過信(xin)(xin)(xin)用(yong)(yong)(yong)核查(cha)、接(jie)受(shou)專題培訓(xun)、提(ti)交(jiao)信(xin)(xin)(xin)用(yong)(yong)(yong)報告、參(can)加公益慈(ci)善活動(dong)等(deng)(deng)方式開展信(xin)(xin)(xin)用(yong)(yong)(yong)修(xiu)復(fu)。修(xiu)復(fu)完(wan)成后，各地區各部門要(yao)按程(cheng)序(xu)及時停止(zhi)公示其失(shi)信(xin)(xin)(xin)記錄，終(zhong)止(zhi)實施(shi)聯合懲戒措施(shi)。加快建立完(wan)善協同聯動(dong)、一(yi)網(wang)通辦機制，為(wei)失(shi)信(xin)(xin)(xin)市場主體提(ti)供(gong)高效(xiao)便捷的信(xin)(xin)(xin)用(yong)(yong)(yong)修(xiu)復(fu)服務。鼓勵符(fu)合條(tiao)件(jian)的第(di)三方信(xin)(xin)(xin)用(yong)(yong)(yong)服務機構向失(shi)信(xin)(xin)(xin)市場主體提(ti)供(gong)信(xin)(xin)(xin)用(yong)(yong)(yong)報告、信(xin)(xin)(xin)用(yong)(yong)(yong)管理咨詢(xun)等(deng)(deng)服務。（發展改革委牽(qian)頭，各地區各部門按職責分別負(fu)責）
五、強化信用監(jian)管(guan)的支撐(cheng)保障
（十四）著(zhu)力提升信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)監(jian)管(guan)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)化建設水平(ping)(ping)。充分(fen)發揮(hui)全(quan)國信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)共(gong)(gong)享平(ping)(ping)臺(tai)和(he)國家(jia)“互(hu)聯(lian)網+監(jian)管(guan)”系統信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)歸(gui)集共(gong)(gong)享作用(yong)(yong)，對政(zheng)府(fu)部門(men)(men)信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)做到“應歸(gui)盡歸(gui)”，推進地(di)方信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)平(ping)(ping)臺(tai)、行(xing)業信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)系統互(hu)聯(lian)互(hu)通，暢通政(zheng)企(qi)數據流通機(ji)制，形成(cheng)全(quan)面覆(fu)蓋各地(di)區各部門(men)(men)、各類(lei)市場主體的(de)信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)“一(yi)張(zhang)網”。依托全(quan)國信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)共(gong)(gong)享平(ping)(ping)臺(tai)和(he)國家(jia)“互(hu)聯(lian)網+監(jian)管(guan)”系統，將(jiang)市場主體基礎信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)、執法監(jian)管(guan)和(he)處置信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)、失信(xin)(xin)(xin)(xin)(xin)聯(lian)合(he)懲(cheng)戒信(xin)(xin)(xin)(xin)(xin)息(xi)(xi)(xi)等與相關部門(men)(men)業務(wu)系統按(an)需共(gong)(gong)享，在信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)監(jian)管(guan)等過程中加以應用(yong)(yong)，支撐形成(cheng)數據同步、措施統一(yi)、標準一(yi)致的(de)信(xin)(xin)(xin)(xin)(xin)用(yong)(yong)監(jian)管(guan)協同機(ji)制。（發展改革委、國務(wu)院辦公廳牽(qian)頭，各地(di)區各部門(men)(men)按(an)職責分(fen)別負(fu)責）
（十(shi)五）大力推(tui)進信用(yong)監管信息(xi)公(gong)開(kai)公(gong)示。在(zai)行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)許可、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)處罰信息(xi)集中公(gong)示基礎上，依托(tuo)“信用(yong)中國”網(wang)站、中國政(zheng)(zheng)(zheng)(zheng)府網(wang)或其(qi)他(ta)渠道(dao)，進一步研(yan)究(jiu)推(tui)動行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)強制、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)確認、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)征收、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)給付、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)裁(cai)決、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)補(bu)償(chang)、行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)獎勵和行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)監督檢查(cha)等其(qi)他(ta)行(xing)(xing)(xing)政(zheng)(zheng)(zheng)(zheng)行(xing)(xing)(xing)為信息(xi)7個工作(zuo)日內上網(wang)公(gong)開(kai)，推(tui)動在(zai)司(si)法裁(cai)判和執行(xing)(xing)(xing)活動中應(ying)當公(gong)開(kai)的失(shi)(shi)信被執行(xing)(xing)(xing)人、虛假訴訟(song)失(shi)(shi)信人相(xiang)關信息(xi)通過適(shi)當渠道(dao)公(gong)開(kai)，做到“應(ying)公(gong)開(kai)、盡公(gong)開(kai)”。（各(ge)地(di)區各(ge)部門按職責(ze)分別負責(ze)）
（十六）充(chong)分(fen)發(fa)(fa)揮“互(hu)(hu)(hu)聯(lian)(lian)網(wang)(wang)+”、大(da)數(shu)(shu)據對(dui)信(xin)(xin)用(yong)監(jian)管(guan)(guan)(guan)的(de)支撐作用(yong)。依(yi)托國(guo)家(jia)“互(hu)(hu)(hu)聯(lian)(lian)網(wang)(wang)+監(jian)管(guan)(guan)(guan)”等(deng)(deng)系(xi)統，有(you)效整合(he)(he)公(gong)共信(xin)(xin)用(yong)信(xin)(xin)息、市(shi)場信(xin)(xin)用(yong)信(xin)(xin)息、投(tou)訴舉報信(xin)(xin)息和(he)互(hu)(hu)(hu)聯(lian)(lian)網(wang)(wang)及(ji)(ji)第三(san)方相關(guan)信(xin)(xin)息，充(chong)分(fen)運(yun)用(yong)大(da)數(shu)(shu)據、人工智能等(deng)(deng)新一(yi)代信(xin)(xin)息技術，實(shi)(shi)現(xian)(xian)信(xin)(xin)用(yong)監(jian)管(guan)(guan)(guan)數(shu)(shu)據可(ke)比對(dui)、過(guo)程可(ke)追溯、問題(ti)可(ke)監(jian)測。鼓勵各地區各部(bu)門結合(he)(he)實(shi)(shi)際，依(yi)法(fa)依(yi)規(gui)與大(da)數(shu)(shu)據機(ji)構合(he)(he)作開(kai)發(fa)(fa)信(xin)(xin)用(yong)信(xin)(xin)息，及(ji)(ji)時動(dong)態掌握市(shi)場主(zhu)體經(jing)營情況(kuang)及(ji)(ji)其規(gui)律特征。充(chong)分(fen)利用(yong)國(guo)家(jia)“互(hu)(hu)(hu)聯(lian)(lian)網(wang)(wang)+監(jian)管(guan)(guan)(guan)”等(deng)(deng)系(xi)統建(jian)立(li)風(feng)險預判預警機(ji)制，及(ji)(ji)早發(fa)(fa)現(xian)(xian)防(fang)范(fan)苗頭(tou)性和(he)跨(kua)行業跨(kua)區域風(feng)險。運(yun)用(yong)大(da)數(shu)(shu)據主(zhu)動(dong)發(fa)(fa)現(xian)(xian)和(he)識別違(wei)法(fa)違(wei)規(gui)線索，有(you)效防(fang)范(fan)危害公(gong)共利益和(he)群眾生命財產安全的(de)違(wei)法(fa)違(wei)規(gui)行為。鼓勵通過(guo)物(wu)聯(lian)(lian)網(wang)(wang)、視聯(lian)(lian)網(wang)(wang)等(deng)(deng)非接觸(chu)式監(jian)管(guan)(guan)(guan)方式提升執法(fa)監(jian)管(guan)(guan)(guan)效率，實(shi)(shi)現(xian)(xian)監(jian)管(guan)(guan)(guan)規(gui)范(fan)化、精準化、智能化，減(jian)少(shao)人為因素(su)，實(shi)(shi)現(xian)(xian)公(gong)正監(jian)管(guan)(guan)(guan)，杜絕隨意檢查、多(duo)(duo)頭(tou)監(jian)管(guan)(guan)(guan)等(deng)(deng)問題(ti)，實(shi)(shi)現(xian)(xian)“進一(yi)次門、查多(duo)(duo)項事(shi)”，減(jian)少(shao)對(dui)監(jian)管(guan)(guan)(guan)對(dui)象(xiang)的(de)擾動(dong)。（國(guo)務院辦公(gong)廳(ting)、發(fa)(fa)展改革委(wei)、市(shi)場監(jian)管(guan)(guan)(guan)總局(ju)牽頭(tou)，各部(bu)門按職責(ze)分(fen)別負(fu)責(ze)）
（十七）切(qie)實加大信(xin)用信(xin)息(xi)安(an)全和市(shi)場(chang)主(zhu)體權益保護(hu)(hu)力度。嚴肅查處違規泄(xie)露、篡改信(xin)用信(xin)息(xi)或利用信(xin)用信(xin)息(xi)謀私等(deng)行為。加強信(xin)用信(xin)息(xi)安(an)全基礎設(she)施(shi)和安(an)全防護(hu)(hu)能力建(jian)設(she)。建(jian)立健全信(xin)用信(xin)息(xi)異議(yi)投(tou)訴(su)制(zhi)度，對(dui)(dui)市(shi)場(chang)主(zhu)體提出異議(yi)的信(xin)息(xi)，信(xin)息(xi)提供和采(cai)(cai)集單位(wei)要(yao)(yao)盡快核實并反饋結果，經(jing)核實有誤(wu)的信(xin)息(xi)要(yao)(yao)及時予以更(geng)正或撤銷。因錯誤(wu)認(ren)定失(shi)信(xin)聯(lian)合懲(cheng)戒對(dui)(dui)象名單、錯誤(wu)采(cai)(cai)取失(shi)信(xin)聯(lian)合懲(cheng)戒措施(shi)損害市(shi)場(chang)主(zhu)體合法權益的，有關部(bu)門和單位(wei)要(yao)(yao)積(ji)極(ji)采(cai)(cai)取措施(shi)消除不(bu)良影響。（各地區各部(bu)門按職責分別(bie)負(fu)責）
（十八）積極引導行(xing)業(ye)(ye)組織(zhi)和信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)服務機構(gou)協(xie)同監管(guan)。支持有關(guan)部門(men)授(shou)權(quan)的(de)行(xing)業(ye)(ye)協(xie)會(hui)商會(hui)協(xie)助開(kai)展行(xing)業(ye)(ye)信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)建(jian)設和信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)監管(guan)，鼓(gu)勵行(xing)業(ye)(ye)協(xie)會(hui)商會(hui)建(jian)立(li)會(hui)員(yuan)信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)記(ji)錄，開(kai)展信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)承(cheng)諾、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)培訓、誠(cheng)信(xin)(xin)宣傳、誠(cheng)信(xin)(xin)倡(chang)議等，將誠(cheng)信(xin)(xin)作(zuo)(zuo)為(wei)行(xing)規行(xing)約重要內容，引導本行(xing)業(ye)(ye)增強依法(fa)誠(cheng)信(xin)(xin)經營意識。推動征信(xin)(xin)、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)評級、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)保(bao)險、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)擔保(bao)、履約擔保(bao)、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)管(guan)理咨(zi)詢及(ji)培訓等信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)服務發(fa)展，切實發(fa)揮第(di)(di)三(san)(san)方信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)服務機構(gou)在(zai)(zai)信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)信(xin)(xin)息采集、加(jia)工、應用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)等方面(mian)的(de)專(zhuan)業(ye)(ye)作(zuo)(zuo)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)。鼓(gu)勵相關(guan)部門(men)與第(di)(di)三(san)(san)方信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)服務機構(gou)在(zai)(zai)信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)記(ji)錄歸(gui)集、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)信(xin)(xin)息共(gong)享、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)大(da)數(shu)據分析、信(xin)(xin)用(yong)(yong)(yong)(yong)(yong)(yong)(yong)(yong)風(feng)險預警(jing)、失信(xin)(xin)案例核查、失信(xin)(xin)行(xing)為(wei)跟蹤監測等方面(mian)開(kai)展合作(zuo)(zuo)。（發(fa)展改革委(wei)、民政部、人民銀行(xing)按職責(ze)分別負責(ze)）
六、加強(qiang)信(xin)用監管的(de)組織實(shi)施
（十九）加強(qiang)組(zu)織(zhi)領導(dao)。各(ge)地(di)區各(ge)部門要(yao)把(ba)構建以信(xin)用(yong)為(wei)基礎的新型監(jian)管(guan)機(ji)制作(zuo)為(wei)深入推進“放管(guan)服”改革的重要(yao)舉(ju)措(cuo)，擺在更加突出的位置，加強(qiang)組(zu)織(zhi)領導(dao)，細化責(ze)(ze)任分工，有(you)力(li)有(you)序(xu)有(you)效推動落實(shi)。完善信(xin)用(yong)監(jian)管(guan)的配套制度，并加強(qiang)與(yu)其(qi)他(ta)“放管(guan)服”改革事項的銜接。負有(you)市場監(jian)管(guan)、行業(ye)(ye)監(jian)管(guan)職(zhi)責(ze)(ze)的部門要(yao)切實(shi)承(cheng)擔(dan)行業(ye)(ye)信(xin)用(yong)建設和(he)信(xin)用(yong)監(jian)管(guan)的主(zhu)體責(ze)(ze)任，充分發揮行業(ye)(ye)組(zu)織(zhi)、第三方信(xin)用(yong)服務機(ji)構作(zuo)用(yong)，為(wei)公眾監(jian)督創(chuang)造有(you)利條件，整合(he)形成全社會共同參與(yu)信(xin)用(yong)監(jian)管(guan)的強(qiang)大合(he)力(li)。（發展改革委牽頭，各(ge)地(di)區各(ge)部門按職(zhi)責(ze)(ze)分別負責(ze)(ze)）
（二(er)十）開(kai)展(zhan)試(shi)點(dian)示(shi)范(fan)。圍繞信(xin)(xin)用承諾(nuo)、信(xin)(xin)用修復、失信(xin)(xin)聯合懲戒(jie)、信(xin)(xin)用大數據開(kai)發利用等重點(dian)工作，組織開(kai)展(zhan)信(xin)(xin)用建設和信(xin)(xin)用監管試(shi)點(dian)示(shi)范(fan)。在(zai)各(ge)地(di)區(qu)各(ge)部(bu)門探(tan)索創新的基礎上，及(ji)時總結(jie)、提煉、交流(liu)開(kai)展(zhan)信(xin)(xin)用建設和信(xin)(xin)用監管的好(hao)經驗、好(hao)做(zuo)法，在(zai)更(geng)大范(fan)圍復制推廣。（發展(zhan)改革(ge)委牽頭(tou)，各(ge)地(di)區(qu)各(ge)部(bu)門按職責(ze)(ze)分別負責(ze)(ze)）
（二十(shi)一）加(jia)快建章立制。推(tui)動制定社(she)會信(xin)用體系建設相關法(fa)律，加(jia)快研究出(chu)(chu)臺(tai)公(gong)共信(xin)用信(xin)息管(guan)理(li)條例、統(tong)一社(she)會信(xin)用代(dai)碼管(guan)理(li)辦法(fa)等法(fa)規(gui)。建立健全全國統(tong)一的(de)信(xin)用監(jian)管(guan)規(gui)則和標(biao)準，及(ji)時出(chu)(chu)臺(tai)相關地(di)(di)方(fang)性法(fa)規(gui)、政府(fu)規(gui)章或規(gui)范性文件，將信(xin)用監(jian)管(guan)中行之有(you)效的(de)做法(fa)上(shang)升為(wei)制度規(gui)范。抓緊制定開展(zhan)信(xin)用監(jian)管(guan)急需的(de)國家標(biao)準。（發(fa)展(zhan)改革委(wei)、司法(fa)部牽頭，各(ge)地(di)(di)區各(ge)部門按職責(ze)分(fen)別(bie)負(fu)責(ze)）
（二十二）做好宣傳解(jie)(jie)讀。各(ge)(ge)地(di)區各(ge)(ge)部門(men)要通過各(ge)(ge)種渠道(dao)和形式(shi)，深入(ru)細致向市場主體做好政策宣傳解(jie)(jie)讀工作，讓(rang)經營(ying)者充分理解(jie)(jie)并積(ji)極(ji)配合以(yi)信用為(wei)基(ji)礎的新(xin)型監(jian)(jian)管措施(shi)。加強對基(ji)層和一線監(jian)(jian)管人員的指導(dao)和培訓。組(zu)織新(xin)聞媒體廣泛報道(dao)，積(ji)極(ji)宣傳信用監(jian)(jian)管措施(shi)及(ji)其成效，營(ying)造良好社會氛圍。（發展改(gai)革委牽頭，各(ge)(ge)地(di)區各(ge)(ge)部門(men)按(an)職責(ze)分別負責(ze)）
國(guo)務院(yuan)辦公廳
2019年7月9日
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